FAQ

Frequently Asked Questions

We want your experience on IHelpMoms to be fun and problem free. Check for your issue here first, if we haven’t got an answer here, you can contact us from our contact page.

How to use the site as a mom?

Moms can use the site to look up our Family Experts for free, without logging in. Moms can join by creating an account to benefit from our emails. You can also login with FaceBook.

What to do about lost password?

Just like any site, you can go to the lost password and the site will send you a reset email.

Benefits for family experts!

A registered Family Expert benefits from extra visibility from our moms. Also it’s extra visibility for listing your business or service on our site. Choose “Expert” when you register on our dropdown menu

Confirmation email?

Once you submit for an account, the site system will send you a confirmation email, be patient, sometimes the digital powers are not aligned. It may take a minute or 2…

How to build a profile?

Once you register as a Family Expert, you click on your registration email link, then sign in. You’ll see the Dashboard. Click Add Listing.

Does my account auto renew?

If you schedule the payment to recurring in PayPal, it will!

Can IHelpMoms cancel my subscription for me?

Unfortunately no. To keep your account secure, you are the only one that has access to it. To cancel, simply log into your PayPal account and cancel from there. 

More answers to come for these questions….

 

Change profile?

How to upload photo/ troubleshooting?

How to use the dashboard?

Why should I upload a blog?

How to upload a blog? 

How to cancel?

How to upgrade?

How to get more views from moms?

What if I do not show up on the site?

How do I know if a mom contacts me?